Return Policy

Return & Refund Policy

At Royal Honey Store we want you to be satisfied with your purchase. If you are not completely happy, we're here to help.

Returns

• We accept returns within 7 days of receiving your order.

• To be eligible for a return, the item must be unused, unopened, and in its original packaging.

• Products that have been opened, used, or damaged after delivery are not eligible for return due to hygiene and safety reasons.

Non-Returnable Items

The following items cannot be returned:

• Opened or used health and wellness products.

• Items damaged due to misuse or improper handling.

• Products purchased during clearance or promotional sales (unless defective).

Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with your order number and clear photos of the product. We will review your request and arrange a replacement or refund if approved.

Refunds

• Once your returned item is received and inspected, we will notify you of the status of your refund.

• Approved refunds will be processed to your original payment method within 5–10 business days, depending on your bank or payment provider.

Return Shipping

• Customers are responsible for return shipping costs unless the return is due to our error (such as receiving the wrong or damaged product).

• Original shipping charges are non-refundable.

Order Cancellation

Orders can be cancelled before they are shipped. Once an order has been dispatched, it cannot be cancelled and must follow the return process.

Contact Us

If you have any questions about our Return & Refund Policy, please contact our customer support team:

Email: rasoolinoman3@gmail.com
WhatsApp: +92 3359469994

We are committed to providing the best shopping experience and will do our best to resolve any issues quickly and fairly.